Our IT Support Services
IT SUPPORT OUTSOURCING
BACKUP & DISASTER RECOVERY
WHAT WE DO
These are the IT Support Services we excel at, our bread and butter.
We provide a wide range of IT Support Services, from installation, communications, networking, security, telephony, to onsite and remote support.
The key to gaining benefits from using IT Support Services in the work place lies in it being almost invisible to people. It must be an enabler, not a barrier, or a distraction, or a drain on resources. It should be responsive and supportive.
IT SUPPORT OUTSOURCING
Discus is an MSP (Managed Service Provider) we manage your company IT infrastructure. IT Support Services we offer include anything from network monitoring to providing you with full-service hardware, software, system design, monitoring and much more. Using Discus for IT Support Services and as your MSP will improve the efficiency needed to run your business successfully together with an easier way to upscale IT operations as required.
there are many options available which include:
- 24 hours 7 days per week 365 days per year monitoring
- System Audits
- Asset Management
- Business Continuity
- Cloud, Premise and Hybrid Support Services
- Cyber security
- Data Back Up Services
- Disaster Recovery
- Disk-Based, System Image Backups
- Email Management and Migration to Office 365
- End User Help Desk
- IT Design and Implementation
- Network Maintenance
- Phishing Attacks
- Remote and Onsite Support
- Server Virtualization and Consolidation
- Spam Detection
To help improve your operations and reduce costs for your business, we offer a broad spectrum of IT Support Services, which will be specifically tailored to your requirements.
We have a range of Total Care packages which can include 24 x7 IT Support Services combined with proactive maintenance and advanced security for a simple monthly fee.
We can also give you the flexibility you need with the option for monthly revolving contracts where appropriate.
Our certified team of engineers and technicians will help provide the very best IT support services for your business
Our aim is to simplify your interaction with your IT infrastructure, we do this by offering a broad range of Managed IT Support Services.
This offering includes:
- Local and Wide Area Network management
- Server management
- Network design
- Deployment and migration solutions
- Remediation and warranty repair services
- Detailed IT planning
- Unlimited support
- Security and software update monitoring
- Network planning and installation
- Network Security Services
- User migration and system configuration
- Virus protection and removal
- Ransomware and malware protection
- Hard drive imaging
- Updates, repairs and support
There is a distinct move away from centralised office-based working which is bringing about a fundamental change in the way people work. These changes bring about an increased expectation in what should be available – Instant data access from anywhere at anytime on any device is rapidly becoming the expected starting point
With the combination of Microsoft Office 365, Windows 10 and security, we can provide best-in-class productivity apps aligned with intelligent cloud services to revolutionise the way you work.
Improve and enable collaboration
You can ensure that your staff can connect to the people, information and content they need to be efficient and productive on any device from any geographic location
Improve your business processes
Your existing systems and data processes will be streamlined and improved by utilizing integration of apps and automation tools
The inclusion of integrated and intelligent security will ensure your productivity and safeguarding of company assets isn’t threatened.
Cyber security is how the risk of cyber attack is reduced by an organisation
Cyber security’s basic premise is to secure and protect the devices we all use (smartphones, laptops, tablets and computers) – and the services we access – both online and on-premise – from theft or damage.
Cyber Security is also concerned with preventing unauthorised access to private data stored on these devices and online.
Why is it important?
Cyber security is critically important because smartphones, computers and the internet are now such a fundamental part of modern life, that it’s difficult to imagine how we’d function without them. It’s more important than ever to take precautions that can prevent cyber criminals getting hold of our accounts, data, and devices.
This service ranges from scoping through to vulnerability discovery and remediation. The service can target Applications, Internal/External Networks and VPNs
Social Engineering & Phishing
There are many varied multi-vector threat exploits but we must not overlook the human factor! Discus can provide the information and resources to help transform your employees into your best defence against cyber exploits, which is increasingly targeting human behaviour
Discus’s Risk and Vulnerability Assessment Services will encompass areas of known vulnerabilities, scans can be performed at an agreed frequency. Everything is continually monitored and when complete the results and be analysed and validated.
CONTACT US NOW
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The trust and faith our partners have on us.
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