Rugby
£50 +VAT
Call Us on 01675 430080 and speak to a technician from 8:00am - 6:00pm Monday to Friday
Rugby
- Tailored Solutions
- Proactive Monitoring
- Expert Business Support
"As an overseas based operation with a remote server in the UK , we rely on Discus to handle things for us. They do this effectively; getting back to us extremely promptly should any problem arise and keeping in touch regularly giving us excellent reassurance."
Rugby?
Web Filtering
Microsoft Business 365
Office 365 Backup Cloud
Office 365 Security Monitoring
Enterprise Anti-Spam
Patch & Asset Management
Next-Gen Anti-Virus
Ransomware Encryption Protection
Threat Prevention (Web/DNS Filtering)
Microsoft 365 (Formerly Office 365)
How To Become A Customer In Rugby
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Rugby
What types of IT support services do you offer?
We provide a comprehensive range of IT support services, including cyber security, cloud backup solutions, software management, and more, tailored to your business needs.
How quickly can we expect a response when we encounter an issue?
Our dedicated internal IT team responds to issues based on the severity of the incident, with critical issues often addressed within an hour of notification.
Do you offer 24/7 support?
Yes, we provide round-the-clock support to ensure your business operations remain uninterrupted, regardless of the time or day.
What makes your IT support services unique?
Our distinctive method integrates cutting-edge technology with personalised guidance and support, guaranteeing that your IT systems are robust, resolving technical issues and keeping your business ahead.
Can you manage IT infrastructure for remote teams?
We specialise in delivering remote support for remote and hybrid work environments, ensuring seamless connectivity and productivity for your team, no matter where they are.
What is your approach to cyber security?
Our cyber security approach is proactive, utilising advanced tools and practices to anticipate and mitigate threats before they impact your business.
How do you ensure data privacy and compliance?
We adhere strictly to data protection regulations and best practices, continuously monitoring and updating our systems to ensure compliance and safeguard your sensitive information.
What is involved in the initial setup process?
The initial setup involves assessing your current IT infrastructure, understanding your business needs, and then implementing tailored solutions to enhance your operations.
Can you provide custom IT solutions for specific business challenges?
Yes, we work closely with our clients to develop custom IT solutions that address specific operational challenges, ensuring your business remains agile and competitive.
Why is IT support important in a business?
IT support is crucial in a business because it guarantees the efficient operation of IT systems and the swift resolution of technical issues, minimising downtime and maintaining productivity. In today’s digital age, robust IT support acts as the backbone of a company, ensuring that both the core business operations and customer-facing services run smoothly and securely. Given the complexity of modern IT environments and the constant evolution of cyber threats, having a dedicated team to manage, monitor, and protect IT infrastructure is indispensable for any business aiming to thrive in competitive markets. Furthermore, effective IT support plays a pivotal role in strategising for growth, by implementing the latest technologies and innovations that drive efficiency and foster a culture of continuous improvement.