Discus Systems was founded in 1997 to meet the demand from small and medium-sized businesses in their local area for IT support and service. Originally based in Coleshill to the south-east of Birmingham, in 2010 they expanded beyond the capability of their offices and moved to prestigious new premises in Hampton in Arden, Solihull. From here, they are ideally located to solve computer problems for both new and existing customers inÂ Birmingham
, Sutton Coldfield
The ethos of the company is based on the philosophy of Terry Biddulph, founder and Managing Director:
Many of our customers have been doing business with us for as long as I care to remember. They value our commercial flexibility, high quality day-to-day support, expert project delivery and well-considered strategic advice. What matters to them is the same as what matter to us; the provision of a responsive service for solving their computer problems that represents excellent value for money.
For small businesses that rely on the internet and information technology, the challenge is one of balancing competing interests. In a tough economy, a penny saved is a penny earned. At Discus, we constantly look for ways to save our customers' money without compromising quality. A recent example is our hosted telephony service. By employing this we can guarantee a saving of 15% on their call charges, with an annual 30% saving on their telephone bill a possibility.
In order to do this we have to keep abreast of a rapidly changing technology, and use our experience and judgement of what is good and what is not. That is why people are happy to deal with us. They trust in the advice and guidance they receive. We are happy to do this as it brings benefits to both parties."
We provide a wide range of supporting services for IT, from installation, communications, networking, security, telephony, to onsite and remote support.